The home seemed perfect. We went to apply, and they wanted us to jump through hoops during a work day. We never had 72hrs, or 24hrs to get them anything. It had to be right then. We jumped through all the hoops bc we really wanted the home. It was literally one thing...Read more
These reviews are FACTS about havenbrook. I submitted an application on one of the homes..Today 6/19/2017 around 9am they requested that I provide more documentation. Mind you I'm at work this Monday morning so I cannot be on my phone. I check my E-mail at 10am and see...Read more
These people are thieves, it's been a nightmare the past year I've been renting from them. The Florida staff in boynton beach off of gateway are *** artists. They never fix anything. One time I actually have to call the owner of the company because staff were charging...Read more
Havenbrook Homes - Rent and water
I have auto pay to pay my rent and they manage to screw that up. The water bill is sent to them for some reason and they are telling me to pay 300.00 more my next rent payment to cover it without any documents.
Short Review on January 15, 2017
Unreliable doesn't fixed things charge late fees
Havenbrook Homes House Rental Review
Please don't rent from this company. They don't properly fix things. Den flooded and they took up half the carpet. Replaced it with a totally different carpet. Not even the same color. Then when you call customer
Havenbrook Homes Customer Care Review
They are terrible at responding. ...when they do they say they have the wrong number . They are just a headache went up on already high rent but for what theyve done nothing special Do Not rent from these people!!!!!!!
I have had a horrible experience. Shortly after moving in, we waited 4 days to have human waste back up in our home fixed. We waited 9 days before someone came to fix our A/C and by that time I had to pay for it myself because I could not have my children without A/C....Read more
- Square footage
I didn't like
- Property manager denies any delays and blames me for dealays
- Property manager never reached out to me after moving in
Communication is non existent. They will make you jump through hoops and in the end take your money. Everyone and I mean everyone in the company is miserable. Every email, every phone conversation and every in person interaction is stressful and unpleasant. A simple...Read more
They never fixed anything from molded master bedroom leaking roof plumbing and roachesRead more
I had a pretty good experience with Haven Brook homes. But at the same time they are full of ***. I moved into there home in Birmingham, Alabama in May 2016, and we had a very very bad wasp and bee problem right outside the back door. They told me that they do not do...Read more
I didn't like
- Solutions to problems
ICK ICK ICK. HAVENBROOK SHAME ON YOU. I WAS PROMISED THE WORLD BY TONI CROCKETT THE WOMAN WHO SHOWED ME THE HOME IN SAINT PAUL. ON MOVE IN DAY NOTHING SHE PROMISED WAS DONE. WHEN I ASKED SCOTT BECK WHY HE SAID "WE DON'T DO THAT." PICKED UP THE PREVIOUS TENANTS' CONDOM...Read more
I left home in great condition and even moved out early. When it came time for me to get my deposit back, i recieved a letter instead that they would be keeping $901 for paint and light bulbs. These people have no conscious. I would recommend to everyone dont trust...Read more
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