Product: Havenbrook Homes Customer Care Clear all filters (8 of 8 reviews match)
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HOW MANY TECHS DOES IT TAKE TO ASSESS THE SAME ISSUES THAT I HAVE BEEN HAVING FOR THE PAST YEAR AND HALF..HOW MANY TIMES DO I HAVE TO CONTINUE TO PUT IN THE SAME TICKETS FOR THE SAME ISSUES. THATS WHY I WILL WRITE A REVIEW EVERYDAY ON THIS SITE AND ON THE BBB. SEE THE...
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1.0
Product
Havenbrook Homes Customer Care
#1108084
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Havenbrook homes is the worst Rental company I have ever dealt with. I'm sorry, but when we have problems trying to pay our rent on time and there is an issue with the site, and we are being cited at fault I have a problem with that. They are threatening to evict us...
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atlmom5
atlmom5

We had the same problems and I'm so glad that we don't have to deal with them anymore. It has been a tremendous wait lifted off of my shoulders and I, too, don't ever recommen...

1.6
Product
Havenbrook Homes Customer Care
#989420
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I have lived in a home managed by Havenbrook for a year.I found them to be punctual in fixing my problems when I called the service department. I did not get answers from emails but if I called everything was corrected and rectified in a timely manner. They have...
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3.6
Product
Havenbrook Homes Customer Care
I liked
  • House
  • Upfront money required to rent
#837948
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If you rent any property from Havenbrook Homes be prepared to pay out of pocket for any repair that takes place during the course of your lease for they will never come out to your property to fix it. Also, if you try to reach out to corporate, that is also impossible...
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Anonymous
Anonymous

YESSSSSS!!!! I am also renting currently in FL from them and have had it!!!! Our lease is up august 2017 and it can't come soon enough. We can't WAIT to get out of here. Never...

Anonymous
Anonymous

Amen I am also currently renting from this company and CAN'T stand them. NEVER RENT FROM HAVENBROOK HOMES!!!!!!!!!!!!

Product
Havenbrook Homes Customer Care
#830078
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Havenbrook Homes - This company is a joke. Please read how they treat you once your in!
This company is seriously a joke, They take weeks if not months to fix anything, they outsource the majority of the jobs and you must call and bug daily until anything is even taken care of weeks or months down the line. They send threatening letters to residents such...
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Anonymous
Anonymous

Their letter does not sound threatening to me. It appears that there may be quite a few tenants (perhaps including yourself) who are not following the community rules and/or w...

2.8
Product
Havenbrook Homes Customer Care
I didn't like
  • Being mislead
  • Customer service
  • Solution problem time
#809665
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They are SLUM LORDS point blank!!! They take rent money, but don't want to fix anything.....HELLO...you're suppose to use that rent money to come and replace my old A/C unit that broke down early this summer. You're suppose to take that money to fix my...
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2.0
Product
Havenbrook Homes Customer Care
#707483
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I went to do a walk through of the home with a Havenbrook maintenance tech before I moved in. The stove and refrigerator had been taken out of the home. Someone who had a key had taken it. There was no forced entry or anything broken into. I came back to find out the...
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Anonymous
Anonymous

They tookOut the stainless steel oven but, in pictures they had it in. I don't have keys to some of the door they said I have to replace at my own cost. The repair guy didn't ...

Anonymous
Anonymous

I just signed a lease with them, the microwave and stove and dishwasher were removed from my house but they assured me they would put the items back in before we move in. Ever...

3.0
Mountain Brook, Alabama
Product
Havenbrook Homes Customer Care
#705270
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Havenbrook Homes Customer Care Review

#892984
1.4
Details
They are terrible at responding. ...when they do they say they have the wrong number . They are just a headache went up on already high rent but for what theyve done nothing special Do Not rent from these people!!!!!!!
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