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Pissed Consumer Interviews ?

I moved out of my Havenbrook rental on November 30, 2017, at the end of my lease. Prior to my move I notified the property manager of my forwarding address on two separate occasions, Nov. 28, before my move and once after, December, 15, 2017. I emailed the property manger on Dec. 20, asking for an update. She said she would get back to me. To date, Jan. 2, 2018, I have not gotten ANY response from ANYBODY, not from the local office or the corporate office in reference to my security deposit. Left my fourth message with the customer service number today, as there is no corporate number listed. At this point, I am owed a full refund of the $1800 security deposit.
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Havenbrook Homes - Cannot believe the unethical accusations made by property manager regarding security deposit.

I rented a home from Haven Brook Homes. I left the home when my lease was up much better than I found it and they accused me of damages that did not exist or were made up. This is a horrible company!!!!!!!!!!!!!
Company wrote 0 private or public responses to the review from Dec 11.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
I didn't like
  • Being mislead
  • Withholding of security deposit
#1420708
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Havenbrook Homes - Went through 3 different homes!

I have not receivesd my $500 dollas back. To move in my new place somewhere eles! I want my cash now! James Robinson
Company wrote 0 public responses to the review from Nov 12.
#1398550
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My freezer broke on Saturday 29 Sept 2018 after I had just purchased about $200 worth of groceries. On Monday morning Oct 1, 2018 I immediately placed a maintenance request on HavenBrook Homes. To date no one has called me yet! This company just took over from my...
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Company wrote 0 private or public responses to the review from Oct 03.
#1372451
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Havenbrook Homes - Terrible, Terrible, Terrible

Workers Don't know what they are doing it talking about. They have NO knowledge of anything. All they want is your money. They told my cousin that they do not check rental history and he was disqualified because of a 4 year old eviction. Liars, Liars, Liars. Don't waste your time with these people.
Company wrote 0 public responses to the review from Sep 15.
#1356102
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Its sad how a letter was sent out on the treachary of a daughter manipulating her mother just to stay at her property by threatening of you dont put me on the lease Im taking my son away from grandma now daughter has been living with mother over 2 yrs because she...
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Company wrote 0 public responses to the review from Sep 08.
#1350170
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My Havenbrook Homes representative's name was Nicholas Francis. He did a very thorough job of inspecting our residence and he was incredibly polite, mannerly and patient. I was a bit late to our appointment because we had a previous death in the family, so, it caused...
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Company wrote 0 private or public responses to the review from Sep 08.
4.0
#1350031
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I am a new resident to Havenbrook Homes. My family and I have only lived her a few months. In the first month or so the air condition went out and we were forced to wait several days before it was repaired. Being in the service industry myself I was disgusted with...
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Company wrote 0 private or public responses to the review from Aug 21.
2.4
I liked
  • Eli the service technician
#1334917
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I only gave one star to leave this review. They receive 0 stars in my book. DO NOT RENT!!! I’ve been in my home for 2 months and had nothing but issues. The reps and contracted vendors that were sent to my home (to try to tell us we didn’t have issues) stereotyped and...
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Company wrote 0 private or public responses to the review from Aug 04.
Anonymous
Good Renter BAD Company

Had a similar experience with this company IF you can even call them a company! Absolutely horrible! Sad when you pay rent on time everytime and your treated this way! O, and ...

I didn't like
  • Being rented a home not habitable
  • Failure to respond
#1321047
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Mrs Maxine JohnsonRobinson was told to put everyone one her list that stayed in her house over 51 days consecutively.Mrs Johnson Robinson allowed Lucretia Johnson to enter her home almost two yrs ago which is her oldest daughter she claimed to have cared for her mother...
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Company wrote 0 public responses to the review from Jul 31.
Anonymous
Anonymous

Sounds like a typically white situation to me.

#1317849
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Contact Havenbrook Homes

Mailing Address:
Havenbrook Homes
3505 Koger Blvd, Suite 400
Duluth, Georgia 30096
United States
Phone:
(855) 820-9575
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After renting from Havenbrook Homes for a year I am beyond disgusted. Upon moving in we had broken glass and debris throughout the lawn, and our front door was not securly installed which lead to multiple break ins. Every time we went two weeks with no problems it...
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Company wrote 0 public responses to the review from Jul 26.
1.0
#1313635
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